Customer Retention Strategy Consulting
Loyal customers and repeat purchases are the keys to sustainable business growth.
Let us unlock this by delivering a customer retention strategy targeting your best customers.
What you will receive
01
Customer Retention Strategy
Receive an entire strategy using frameworks developed by a top-tier US University and applied knowledge born out of years of working with Fortune 500 Businesses.
03
Brand Positioning Analysis
Explore the ideal positioning for your brand to maximize your customer relationships.
05
Customer Segmentation and Targeting
Get an overview of your current customer segments, best customers as well as potential new customers. We provide you with the personas, their journeys, and how to target them effectively and efficiently.
07
Marketing Communication Plan
Have a detailed full year's Marketing Communication Plan and quarterly campaigns for your marketing channels developed and aligned with the created strategy for your company and brand.
02
Brand Analysis
Understand how your brand is perceived after having a thorough audit of your marketing levers conducted by our specialist researchers and consultants.
04
Customer Journey Mapping
Learn about the path to purchase of your current and best customers. Identify opportunities to even further engage with your customers along their journey.
06
Customer Experience Optimization
Customer Experience is a crucial key differentiator for brands and their products. We show you how to deliver the best one for your customers.
08
One Month of Strategy Execution Support
This is a game-changer. Take advantage of the full support for your marketing efforts by our marketing specialists. That way, we make sure that your new strategy hits the ground running.