Customer Retention Strategy Consulting

Image by Blake Wisz
Image by Alvaro Reyes

Loyal customers and repeat purchases are the keys to sustainable business growth.

Let us unlock this by delivering a customer retention strategy targeting your best customers.

What you will receive

01

Customer Retention Strategy

Receive an entire strategy using frameworks developed by a top-tier US University and applied knowledge born out of years of working with Fortune 500 Businesses.

03

Brand Positioning Analysis

Explore the ideal positioning for your brand to maximize your customer relationships.

05

Customer Segmentation and Targeting

Get an overview of your current customer segments, best customers as well as potential new customers. We provide you with the personas, their journeys, and how to target them effectively and efficiently.

07

Marketing Communication Plan

Have a detailed full year's Marketing Communication Plan and quarterly campaigns for your marketing channels developed and aligned with the created strategy for your company and brand.

02

Brand Analysis

Understand how your brand is perceived after having a thorough audit of your marketing levers conducted by our specialist researchers and consultants.

04

Customer Journey Mapping

Learn about the path to purchase of your current and best customers. Identify opportunities to even further engage with your customers along their journey.

06

Customer Experience Optimization

Customer Experience is a crucial key differentiator for brands and their products. We show you how to deliver the best one for your customers.

08

One Month of Strategy Execution Support

This is a game-changer. Take advantage of the full support for your marketing efforts by the marketing specialists of Big Guy Marketing Group. That way, we make sure that your new strategy hits the ground running.

Without your valued support and expertise, we wouldn't been able to bring together so many industry leaders, or deliver such insightful content.

Luke Hill
Performance Marketing World